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Privacy Policy


Nuvem, including all sites and divisions under the brand, is committed to maintaining your trust, privacy, and sensitive personal information. We work toward protecting the privacy of users of our website. We’ve carefully crafted this Privacy Policy to address concerns and assure you that if you give us personal information, we’ll treat it carefully and appropriately. This Privacy Policy applies to www.Nuvem.com. This Privacy Policy does not pertain to information collected offline.

BY USING THE WEBSITE, YOU CONSENT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND TO OUR COLLECTION, USE, AND PROCESSING OF PERSONAL OR OTHER INFORMATION FOR THE PURPOSES STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE WEBSITE. WE MAY UPDATE OR MODIFY THIS PRIVACY POLICY FROM TIME TO TIME AND DO SO WITHOUT NOTICE. IT WILL BE YOUR RESPONSIBILITY TO REVIEW, REGULARLY, THE TERMS OF USE OF THE WEBSITE AND THIS PRIVACY POLICY, AND YOUR CONTINUED USE OR ACCESSING OF THIS WEBSITE AFTER UPDATES OR MODIFICATIONS HAVE BEEN MADE SHALL CONSTITUTE YOUR AGREEMENT TO ACCEPT THOSE UPDATES AND MODIFICATIONS. THIS PRIVACY POLICY IS INCORPORATED BY REFERENCE INTO ANY USER AGREEMENT YOU MAY HAVE WITH NUVEM WITH RESPECT TO ITS WEBSITE OR OTHERWISE.

Privacy Notice


We collect no personal information about you without your knowledge when you visit this website, although you may choose to provide this information to us in specific instances. However, we do collect and store certain information automatically.

Information Collected & Stored Automatically


When you browse, read pages, or download information in the Nuvem.com domain, we automatically gather and store certain technical information about your visit. The information we collect and store about your visit includes the following:

  • Internet Protocol (IP) address of the domain from which you access the Internet (e.g., 123.456.789.012), whether yours individually or provided as a proxy by your Internet Service Provider (ISP)
  • -Type of browser (e.g., Chrome, Internet Explorer)
  • -Type of operating system (Windows, iOS) used to access our website
  • -Date and time you access our website
  • -Pages you visit
  • -Internet address of the website or search engine from which you linked directly to our website, if applicable

We use the summary statistics to help us make our website more useful to visitors, such as assessing what information is of most and least interest to visitors, and for other purposes, such as determining the website’s technical design specifications and identifying system performance or problem areas.

This information is NOT shared with anyone beyond the support staff for this website and other appropriate Nuvem staff, except when required by computer security, law enforcement investigation, or another authorized legal purpose. It’s customarily used only as a source of anonymous statistical information.

Cookies


We employ “cookies” to provide better service to our customers. We don’t use cookies to collect personally identifying user information or to track user activities beyond our website. We use first-party visitor cookies on our site that don’t store personally identifying information, only a unique identifier.

Cookies are small pieces of temporary data exchanged between a website and a user’s computer, enabling a “session,” or “dialog,” to be established between the two machines. With the session established, our website can tailor its responses (i.e., identify and provide you with the information you want) and help you traverse our web pages most efficiently and effectively. The session is often broken when our server receives no further requests from your computer, or you exit your browser.

You can set your browser to notify you when you receive cookies so that you may decide whether to accept or reject cookies. While you may refuse or delete cookies, doing so may impact our website’s functionality.

If You Send Personal Information

If you choose to provide us with personal information—such as filling out a contact or registration form or utilizing our website chat tool—that information is only used to complete the activity for which it was provided, whether it is a one-time or recurring event, such as providing email service. This information may be used for the technical support of the website and its computer system or to enhance, evaluate, or otherwise review the website or service. The information may also be used to contact an individual in response to a request for information.

You may provide us with personal information, as in an email containing your comments or questions. We use this information to improve our service to you or to respond to your request. There are times when your message is forwarded, as an email, to other employees who may be better able to help you.

Personal information is shared only with employees of Nuvem involved in processing data for the completion of the stated purpose, entities for which Nuvem is acting as an agent, and/or entities acting as Nuvem agent (an agent in this instance is defined as a third party that processes data only for the completion of the stated purpose), except for authorized law enforcement investigations or requirements. We may also use or disclose the information if we determine the same is reasonably necessary to enforce our terms and conditions or protect our website, operations, or customers.

You should be aware that not all email communications are secure. Therefore, if you decide to communicate with us by email, you should ensure that your emails do not contain protected health information (PHI), personally identifiable information, or other confidential information unless your emails are encrypted or secure.

We strive to implement a variety of reasonable safeguards to protect your information within our organization and the uses specified herein. Still, no website or communications can be guaranteed 100% secure. You must ensure that your devices and passwords remain secure and protected.

If You Link to Other Sites Outside of Nuvem


Our website may contain links to other sites. When you follow a link to any of these sites, you’re no longer on our site and are subject to the new site’s privacy policy.

Changes to This Privacy Policy


This Privacy Policy is effective as of 5/1/2018. It’ll remain in effect except for any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the changes and consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we may notify you either through the email address you provided or by placing a prominent notice on our website, but, as stated, we reserve the right to make changes by updating this Privacy Policy on the website. It’s your responsibility to review the Privacy Policy regularly to ensure you remain in agreement with its terms and conditions.

Questions, Comments & Disputes


Questions and comments, including disputes and/or complaints, about Nuvem security and privacy policies should be addressed to [email protected].

Your Rights under the Privacy Act & Other Privacy Laws


With respect to the collection, use, and disclosure of personal information, we make every effort to ensure compliance with applicable Federal law, including, without limitation, the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) as amended and related regulations, the Privacy Act of 1974 , the Paperwork Reduction Act of 1995, and the Freedom of Information Act.

If you’re a customer who’s a California resident, you may request that we furnish you with certain information about entities with which we have shared customers’ personal information for specific purposes during the preceding calendar year. Please contact us at the above email address should you desire such information.