We collect no personal information about you without your knowledge when you visit this website, although you may choose to provide this information to us in specific instances. However, we do collect and store certain information automatically.
Information Collected & Stored Automatically
When you browse, read pages, or download information in the Nuvem.com domain, we automatically gather and store certain technical information about your visit. The information we collect and store about your visit includes the following:
- Internet Protocol (IP) address of the domain from which you access the Internet (e.g., 123.456.789.012), whether yours individually or provided as a proxy by your Internet Service Provider (ISP)
- -Type of browser (e.g., Chrome, Internet Explorer)
- -Type of operating system (Windows, iOS) used to access our website
- -Date and time you access our website
- -Pages you visit
- -Internet address of the website or search engine from which you linked directly to our website, if applicable
We use the summary statistics to help us make our website more useful to visitors, such as assessing what information is of most and least interest to visitors, and for other purposes, such as determining the website’s technical design specifications and identifying system performance or problem areas.
This information is NOT shared with anyone beyond the support staff for this website and other appropriate Nuvem staff, except when required by computer security, law enforcement investigation, or another authorized legal purpose. It’s customarily used only as a source of anonymous statistical information.
Cookies are small pieces of temporary data exchanged between a website and a user’s computer, enabling a “session,” or “dialog,” to be established between the two machines. With the session established, our website can tailor its responses (i.e., identify and provide you with the information you want) and help you traverse our web pages most efficiently and effectively. The session is often broken when our server receives no further requests from your computer, or you exit your browser.
You can set your browser to notify you when you receive cookies so that you may decide whether to accept or reject cookies. While you may refuse or delete cookies, doing so may impact our website’s functionality.
If You Send Personal Information
If you choose to provide us with personal information—such as filling out a contact or registration form or utilizing our website chat tool—that information is only used to complete the activity for which it was provided, whether it is a one-time or recurring event, such as providing email service. This information may be used for the technical support of the website and its computer system or to enhance, evaluate, or otherwise review the website or service. The information may also be used to contact an individual in response to a request for information.
You may provide us with personal information, as in an email containing your comments or questions. We use this information to improve our service to you or to respond to your request. There are times when your message is forwarded, as an email, to other employees who may be better able to help you.
Personal information is shared only with employees of Nuvem involved in processing data for the completion of the stated purpose, entities for which Nuvem is acting as an agent, and/or entities acting as Nuvem agent (an agent in this instance is defined as a third party that processes data only for the completion of the stated purpose), except for authorized law enforcement investigations or requirements. We may also use or disclose the information if we determine the same is reasonably necessary to enforce our terms and conditions or protect our website, operations, or customers.
You should be aware that not all email communications are secure. Therefore, if you decide to communicate with us by email, you should ensure that your emails do not contain protected health information (PHI), personally identifiable information, or other confidential information unless your emails are encrypted or secure.
We strive to implement a variety of reasonable safeguards to protect your information within our organization and the uses specified herein. Still, no website or communications can be guaranteed 100% secure. You must ensure that your devices and passwords remain secure and protected.
If You Link to Other Sites Outside of Nuvem
Questions, Comments & Disputes
Questions and comments, including disputes and/or complaints, about Nuvem security and privacy policies should be addressed to info@NuvemHealth.com.
Your Rights under the Privacy Act & Other Privacy Laws
With respect to the collection, use, and disclosure of personal information, we make every effort to ensure compliance with applicable Federal law, including, without limitation, the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) as amended and related regulations, the Privacy Act of 1974 , the Paperwork Reduction Act of 1995, and the Freedom of Information Act.
If you’re a customer who’s a California resident, you may request that we furnish you with certain information about entities with which we have shared customers’ personal information for specific purposes during the preceding calendar year. Please contact us at the above email address should you desire such information.